Delete from the mobile app
The fastest way to delete your account is inside the OpticEdge / OpticSales app:
- Open the OpticEdge / OpticSales app and sign in.
- Go to Profile (or Settings).
- Select Delete account.
- Confirm with your password to permanently delete the account.
What gets deleted
When your account is deleted, we remove:
- Your login credentials and profile details (name, email, phone).
- App session data and device notification tokens linked to your account.
- Personal account access to the OpticEdge platform.
Business records that your organization is legally required to keep (for example invoices or stock history owned by a vendor) may be retained in anonymized or organization-owned form where required by law. See our Privacy Policy.
Processing time
Web deletion requests are reviewed and completed within 7 days. You will receive confirmation at the email address you submit.
Prefer email? Write to support@opticedgeafrica.net with subject “Account deletion request”.
Request deletion online
Fill this form if you cannot access the app. Use the same email registered on your OpticEdge account.